Case Study: Leading Pharmacy Chain achieves higher network availability with CompuCom managed network services

CompuCom Has the Prescription for a Leading Pharmacy Chain

Leading Pharmacy Chain, a Fortune 500 pharmacy retailer with nearly 8,000 stores and 1,000 clinics, needed a way to keep thousands of locations connected to the corporate network without making network management a core internal function. It had outsourced network transport and circuits to a major telecom provider, but still lacked a single, consolidated NOC to support routers, switches, and wireless components.

CompuCom Systems Inc stepped in to provide comprehensive managed network services through a single NOC, working closely with the telecom partner to deliver network operations management, project management, staging and configuration, change management, and implementation services. The result was lower IT costs, higher network availability, faster cycle times for network improvements, and improved network performance across more than 30,000 devices, including a successful rollout of 7,800 Cisco routers in 12 months.