Case Study: VicRoads achieves accessible, engaging learner licensing with Compono's Learner Permit Test Online

VicRoads - Customer Case Study

Compono partnered with VicRoads to address the challenge of modernizing Victoria's paper-based learner permit testing. The goal was to create a digital-first solution that provided a flexible, accessible pathway to licensing while incorporating Victorian-specific road rules and reducing the administrative burden on physical service centers, especially during the COVID-19 pandemic.

The solution developed by Compono was the Learner Permit Test Online (LPTO), a self-paced platform featuring interactive, localized content and scenario-based practice. This approach resulted in significant impact, with 750,000 enrolments, an 88% completion rate, and a 95% user satisfaction score, successfully reshaping the licensing process and improving accessibility and engagement for new drivers across the state.

VicRoads