Case Study: Mothercare Malaysia maintains B2C compliance during ERP migration with Complyance

How Mothercare Maintained B2C Compliance During ERP Change

Mothercare Malaysia, a franchise retailer of maternity and baby products, faced a significant compliance challenge during its transition to a new ERP system. This change coincided with the mandatory rollout of LHDN e-invoicing, requiring the company to find a temporary, fully compliant solution without technical resources. They partnered with Complyance to address this problem using their Excel-based reporting workflow.

Complyance implemented a manual upload solution featuring built-in validations and data preparation support, which allowed the finance team to maintain autonomy. This approach provided Mothercare with a seamless transition, resulting in zero compliance downtime during the ERP migration. The solution from Complyance ensured fully compliant B2C reporting and established a scalable backend for future system integration.

Mothercare Malaysia

Kim Hin Joo

Mothercare Malaysia