Case Study: PingPong streamlines compliance and speeds onboarding with ComplyAdvantage

PingPong Payments streamlines compliance process through automation

PingPong Payments, a major global payment and digital trade solution provider, faced challenges with slow response times and a lack of support from its previous name-screening solution. This hindered their customer onboarding and ability to meet cross-jurisdictional compliance obligations. They partnered with ComplyAdvantage to find a more cost-effective, speedy, and responsive customer screening solution.

By implementing ComplyAdvantage's screening tools, PingPong automated its review process, drastically reducing the human resources required and limiting potential for error. The solution's usage grew from 20-25% to 100% of their compliance operations, a expansion credited to strong local support. This partnership with ComplyAdvantage provided PingPong with the speed and accuracy needed to confidently grow its global business.

PingPong

Cyrus Tong

Regional Chief Compliance Officer