Case Study: Lemonway reduces time spent managing alerts and false positives with ComplyAdvantage

Lemonway reduced the time spent managing alerts and false positives

Lemonway, a European payment solution that processes payments for marketplaces and participatory financing platforms, faced tightening PSD2 and AML/CTF requirements and had outgrown an internally developed compliance tool that produced high false positives, offered only limited auditability, and couldn’t serve as a proper case management system. To address these challenges, Lemonway selected ComplyAdvantage’s Screening — Sanctions and Politically Exposed Persons (PEPs) solution.

ComplyAdvantage centralized reliable sanctions and PEP data, consolidated records into single profiles, and provided advanced search capabilities and deployment support, enabling Lemonway’s financial security team to improve its alert‑processing methodology. As a result, Lemonway reduced the time spent processing alerts and managing false positives and optimized workflow efficiency, with ComplyAdvantage’s customer success team supplying ongoing recommendations and support.

Lemonway

Pauline Heitz

Chief Compliance and Internal Control Officer