Case Study: Hampshire Trust Bank achieves agile, scalable transaction monitoring and screening with ComplyAdvantage

How HTB deployed an agile, scalable transaction monitoring, payment and customer screening program

Hampshire Trust Bank (HTB), a UK specialist bank serving business finance, mortgages, development finance, and savings customers, needed a transaction monitoring and screening solution that could keep pace with a rapidly evolving financial crime landscape and a growing customer base. After an extensive RFP process, HTB chose ComplyAdvantage to help balance operational efficiency with strong risk controls.

ComplyAdvantage implemented transaction monitoring and screening solutions with extensive data sources, ongoing monitoring, and a hosted platform managed by the vendor. HTB was able to configure tailored, risk-based rules to reduce false positives and support different customer types, while benefiting from a collaborative implementation and a single alert dashboard; the main reported impact was a more agile, scalable compliance setup that supports continuous improvement, though no specific numerical results were provided.

Hampshire Trust Bank

Robin Jeffery

Head of Transformation