Case Study: ChoiceSpine achieves faster time-to-market with ComplianceQuest’s AI-powered EQMS

Medical Device Manufacturer Invests in new Backbone of Quality Management— ComplianceQuest’s AI-powered EQMS

ChoiceSpine, a Knoxville-based medical device manufacturer, faced an outdated, paper-based quality management system that relied on Excel, Word, file shares and manual audits—challenges made more acute by COVID-19 and the need for remote work. To modernize and ensure FDA and international compliance, ChoiceSpine selected ComplianceQuest’s AI-powered, cloud-based EQMS built on the Salesforce platform.

ComplianceQuest implemented a customized eQMS starting with Change, Document, and Training modules (deployed over three months) and supported ChoiceSpine as they added Supplier and Equipment capabilities. The solution automated document numbering and change control, enabled 24/7 global access, and turned manual audits into a few clicks—streamlining approvals, improving compliance controls, and significantly increasing the quality team’s efficiency. ComplianceQuest’s platform also positioned ChoiceSpine to consolidate other systems (CRM/ERP/training) onto a single, scalable environment.

ChoiceSpine

Kim Finch

Director