Case Study: LifeScience Logistics, a healthcare logistics company, achieves faster audit response and reduced administrator burden with ComplianceQuest

Healthcare Logistics Company Greatly Improves Ease of Use and Data Utility with ComplianceQuest’s AI-powered EQMS

LifeScience Logistics, a Texas-based healthcare logistics provider with nearly 600 employees across 11 states, faced an outdated, on‑premise EQMS that couldn’t scale with its geographically dispersed workforce or meet growing audit and compliance demands after its vendor announced end-of-life for older versions. After evaluating 30 vendors and 10 demos, the company selected ComplianceQuest’s AI-powered EQMS—deploying the Document, Training, and Change Management modules—to replace the legacy system.

ComplianceQuest implemented a cloud-based solution (255 licenses, migration of 700+ documents) that made data more accessible and empowered end users to manage change and training themselves, greatly reducing administrator burden. The result: much faster responses to auditor requests (where locating a non-standard training record previously could take ~30 minutes), easy exports to Excel for reporting, secure remote access, and a scalable foundation supporting rapid growth (from 4 to 15+ locations), with additional ComplianceQuest modules planned.

LifeScience Logistics

Jennifer Figueroa-Puga

Quality Assurance and Regulatory Aairs Manager