Case Study: SPR Therapeutics achieves 60% faster complaints resolution and scalable cloud EQMS with ComplianceQuest

ComplianceQuest Helps Position SPR Therapeutics for Rapid Growth

SPR Therapeutics, a Cleveland-based medical device company that makes the SPRINT PNS neurostimulation system, faced rapid growth after FDA clearance and struggled with a fragmented mix of manual and premise-based quality tools. To future-proof their quality and business systems and ensure FDA compliance and scalability, SPR Therapeutics selected ComplianceQuest’s cloud-based EQMS built on the Salesforce platform.

ComplianceQuest replaced dozens of disparate systems with an integrated EQMS (document control, change management, complaints, training, audit, inspection, equipment, nonconformance, etc.), added customized real-time dashboards and analytics, and tied quality to CRM and ERP workflows. The result: streamlined processes, stronger audit readiness, and a 60% reduction in time to investigate and resolve complaints—freeing SPR Therapeutics’ teams to focus on product improvements and growth, powered by ComplianceQuest.

SPR Therapeutics

Ben Austin

Director of Finance