Case Study: Tilray achieves forensic-level traceability and rapid cloud EQMS deployment with ComplianceQuest

ComplianceQuest Helps Leading Cannabis Producer Accelerate into the Future

Tilray, one of the world’s largest cannabis producers headquartered in Leamington, Ontario and employing over 1,500 people across 22 entities in nine countries, faced a critical compliance challenge: a paper‑based track-and-trace system that could not scale or meet fast‑evolving GMP/GxP and multijurisdictional requirements. CIO/CISO Tim Purdie sought a best‑of‑breed, easy‑to‑integrate EQMS that would work with their new Rootstock ERP and was referred to ComplianceQuest, an award‑winning, 100% cloud‑based Enterprise Quality Management System built on Salesforce.

ComplianceQuest implemented a comprehensive cloud EQMS (QMS, EDMS, vendor qualification, complaints, asset tracking and more) delivering seed‑to‑sale visibility and “NASA‑level” forensic traceability, consolidated dashboards, and regulatory reporting. The solution was deployed in as little as four months (vs the typical 12–18 months), saved hundreds of hours in research and filing, improved transparency for regulators, reduced risk of supply and licensing disruptions, and helped Tilray attract and retain talent — demonstrating clear, measurable operational and compliance impact from ComplianceQuest.

Tilray

Tim Purdie

Chief Information Officer and CISO