ComplianceQuest
41 Case Studies
A ComplianceQuest Case Study
Cask Global Canning, the inventor of micro-canning serving small-scale breweries and craft drink makers worldwide, was rapidly outgrowing its paper-based quality processes. Facing disorganized documentation, no functional RMA system, and the need to integrate quality with its Salesforce CRM, Cask Global Canning selected ComplianceQuest’s cloud-based, Salesforce-native QHSE platform—starting with the Document, Change, and Training modules and later adding Complaints and Inspection—to replace manual workflows and support planned expansion.
ComplianceQuest implemented an automated QMS that integrates with Salesforce, formalized RMA and complaints handling, and streamlined case-to-complaint workflows. The solution improved transparency and customer responsiveness, delivered a 15% time savings across processes, reduced errors and shipping inefficiencies, and gave Cask Global Canning a scalable platform to support future growth.
Saimir Budo
Safety and Quality Facilitator