Case Study: Hattie B’s Hot Chicken achieves defensible, verifiable food-safety records to clear health-inspector suspicion with ComplianceMate

Hattie B’s Hot Chicken - Customer Case Study

Hattie B’s Hot Chicken, a growing Nashville-style restaurant chain, faced a serious compliance challenge when a customer reported a foodborne illness and a health inspector began investigating. Because Hattie B’s had already deployed the ComplianceMate system — including wireless temperature sensors and digital HACCP/brand-specific checklists — they had continuous, time-stamped records available to address the inquiry.

Using ComplianceMate, Hattie B’s pulled the relevant time‑and‑temperature logs, cooling logs, line checks and recorded corrective actions for the days in question; the system’s real‑time monitoring, automated alerts and searchable reports provided verifiable evidence of proper food safety practices. As a result, ComplianceMate enabled Hattie B’s Hot Chicken to demonstrate continuous compliance, get removed from the inspector’s list of suspects, and avoid a damaging public relations incident.

Hattie B’s Hot Chicken

John Lasater

Executive Chef