Case Study: Hattie B’s Hot Chicken achieves consistent, automated food safety compliance across growing locations with ComplianceMate

Hattie B’s Hot Chicken - Customer Case Study

Hattie B’s Hot Chicken, a family-run Nashville-style hot chicken restaurant expanding to multiple locations across states, faced the challenge of enforcing consistent food safety and quality programs as it grew. To protect their brand and standardize operations, they turned to ComplianceMate’s checklist and temperature monitoring solution, including wireless sensors and a cloud-based dashboard, to replace paper records and unify procedures across all stores.

ComplianceMate implemented real-time, hierarchical monitoring with customized digital checklists, automated alerts, and remote temperature sensors, giving Hattie B’s instant visibility into every location. The system eliminated the paper chase, reduced human error, provided instant temperature logs for inspectors, and even notifies staff of cooler failures to prevent product loss—generating weekly reports that support coaching and ensure consistent QA across the brand.

Hattie B’s Hot Chicken

John Lasater

Executive Chef