Case Study: a Fortune 500 fintech achieves 80% fewer human hours with ComplianceCow PCI DSS automation

Fortune 500 Fintech automates 16 PCI controls and cuts human hours 80% with ComplianceCow

The customer, a Fortune 500 fintech company, faced significant compliance challenges with its quarterly PCI DSS reviews. A 30+ person GRC team was burdened by manual, sampling-based processes for 18 controls, leading to inadequate assurance and an inability to scale with rising audit volume. They selected ComplianceCow's agentic GRC middleware to augment their existing investments without needing to build an internal engineering team.

ComplianceCow implemented a solution that automated 16 PCI controls by integrating with the company's existing tools like AuditBoard, Jira, and Slack. The results were transformative, shifting assurance from manual sampling to 100% full-population testing and reducing human hours by approximately 80%. This automation provided greater audit confidence and significant operational efficiency gains for the GRC team.