Case Study: Prospect Hospice reduces invoice processing time with Compleat Software

Prospect Hospice Cuts Invoice Processing Time by 75%+

Prospect Hospice, a healthcare charity based in Swindon, UK, needed to reduce manual effort and improve control over its finance processes. The hospice was using Compleat Software’s Exchequer finance software to address slow invoice handling, manual corrections, and limited visibility across the purchasing and approval process.

Compleat Software implemented a fully automated accounts payable process within Exchequer, giving users real-time visibility and faster action at each stage. As a result, Prospect Hospice cut invoice processing time from 8 hours a day to just 1–2 hours daily, processed 4,211 invoices in a year, and improved accuracy in financial postings and VAT reclaiming while reducing errors and strengthening auditability.

Prospect Hospice

Paul Baker

Head of Finance