Case Study: Holkham Country Fair achieves faster, more visible AP processing with Compleat Software

Holkham Hall Made Time for Planning with AP Automation

Holkham Country Fair, a diverse estate with operations ranging from hospitality to farming, faced a highly manual and fragmented accounts payable process. With finance operations reliant on trust and habit rather than structure, and five separate systems in use, Finance Director Luke Tyce sought a better way. The challenge was to automate manual work, standardize processes, and gain clear spend visibility across the entire business using Compleat Software.

The solution involved implementing Compleat's AP automation alongside Sage Intacct to create one unified financial process. The gradual rollout focused on demonstrating time-saving benefits, which led to widespread adoption. As a result, Holkham achieved 60-70% touchless invoice processing, saved team members 50% of their time on data entry, and replaced five systems with one. Compleat Software transformed the finance team into a more analytical function and empowered non-finance staff to take ownership of purchasing.

Holkham Country Fair

Luke Tyce

Finance Director