Compass Business Solutions
10 Case Studies
A Compass Business Solutions Case Study
FHLBank Pittsburgh, a large regional bank and part of the Federal Home Loan Bank System, wanted to reimagine its mentoring program to support emerging leaders and drive organizational diversity. Their challenge was to boost engagement from both mentors and mentees to secure leadership support, requiring a methodical pair-matching system, robust training, and scheduled support to ensure participant commitment. They partnered with Compass Business Solutions to address this.
Compass Business Solutions worked with FHLBank Pittsburgh to develop program goals, a vigorous application process, and a customized pair-matching system. The solution included comprehensive training, regular check-ins, lunch-and-learn sessions, and a celebratory event. The results were highly successful, with professional relationships flourishing and participant surveys highlighting strong engagement. The program was repeated and won a 2020 Innovative People Practices Award from the Pittsburgh Human Resources Association.