Case Study: ThyssenKrupp achieves lower mailing costs and automated multi-channel output management with Compart DocBridge Pilot

ThyssenKrupp - Customer Case Study

thyssenkrupp Steel Europe AG faced the challenge of bringing its outsourced document production back in-house as part of a cost-cutting initiative while also integrating employees with disabilities into the new workflows. To build a multi-channel output management system (OMS), the company partnered with vendor Compart and implemented its DocBridge Pilot solution as the technological centerpiece.

The solution provided by Compart delivered highly automated and clearly structured workflows, which minimized errors and enabled the integration of all employees. The results included significant cost savings of over €60,000 on postage for invoices alone through better utilization of bulk mailing rates, lower administrative costs, and a scalable foundation for future digital delivery services.

ThyssenKrupp

Oliver Helfrich

ThyssenKrupp Steel