Case Study: Land Kärnten achieves automated multi-channel output management with Compart DocBridge Pilot

Land Kärnten - Customer Case Study

The Office of the State Government of Carinthia (Land Kärnten) needed to implement a dual-delivery system to send documents electronically and physically as part of an administrative reform. The challenge was to manage this hybrid process efficiently, ensuring secure electronic delivery for registered recipients while optimizing the physical mailing of hardcopies for others. The vendor, Compart, provided its DocBridge Pilot solution to serve as the technological core of this new output management system.

Compart's DocBridge Pilot software automated and centralized the entire mailing process. It integrated with existing systems to control the physical dispatch of mail, including postage optimization and bundling, while also supporting digital delivery channels. The solution resulted in a fully automated, centralized system that processes approximately 450,000 mailings annually. The measurable impact includes significant process consolidation, easier invoicing due to automatic sorting by postage class, and a seamless, traceable workflow from document creation to delivery verification.

Land Kärnten

Robert Kawalar

Land Kärnten