Case Study: Redington-Fairview General Hospital achieves zero-downtime LIS performance with Comp Pro Med Polytech

Critical Access Hospital Relies On Polytech LIS To Deliver Every Day With Zero Downtime

Redington-Fairview General Hospital, a 25-bed critical access hospital in Skowhegan, Maine, needed a laboratory information system that could keep pace with its evolving lab workflow and support day-to-day operations without disruption. The hospital has relied on Comp Pro Med’s Polytech LIS since 1997, and wanted a highly personalized system backed by responsive support and continual customization.

Comp Pro Med provided a tailored Polytech LIS solution that could be adjusted quickly as the lab’s needs changed, often with direct access to the programmer and rapid turnaround on requested interface changes. The result was a highly reliable system that delivered “zero downtime,” strong usability for lab staff, and what the customer described as excellent value for the money.

Redington-Fairview General Hospital

Ryan Greenwood

Coordinator