Case Study: PLPCC achieves 59% growth in purchase amounts with Como Sense

PLPCC Off to a Running Start with 59% Growth in Purchase Amounts

PLPCC, Point Loma Patient Consumer Co-Operative, is a walk-in medical marijuana dispensary that needed a better way to drive upsells, build its customer database, and prepare for rapid expansion. The company turned to **Como** and its Como Sense customer management solution to help centralize POS and third-party transaction data while supporting a mobile app strategy.

**Como** implemented automated offers, push notifications, pop-up messages, and API-based integrations to personalize promotions, connect delivery services, and replace paper loyalty cards with a digital punch card and in-app credit program. In the first three months, PLPCC saw a **59% increase in average purchase amount**, a **24% increase in number of purchases**, and a **50% rise in app sessions**, while also laying the groundwork for multi-location growth.

PLPCC

Adam Knopf

Owner