Case Study: Santiago Capital re-engineers lending operations with Comnexa’s Salesforce platform

Santiago Capital cuts credit paper prep from 2-3 hours to under 30 minutes with Comnexa

Santiago Capital, a non-bank lender specializing in bridging and development finance based in Dublin, faced challenges managing its scaled operations. The company relied on a fragmented setup of spreadsheets, Word documents, and siloed tools, making it difficult to track loans and coordinate across teams. Comnexa was engaged to deliver a fully integrated Salesforce platform to support end-to-end loan origination and management.

Comnexa implemented a Salesforce platform that automated and streamlined lending operations. The solution resulted in significantly faster origination, with over 20 document templates generated automatically. Credit paper preparation time was reduced from two-to-three hours to under 30 minutes, increasing deal throughput and improving decision speed. Comnexa's platform provided a complete customer view and automated loan management tasks, reducing the risk of delays or errors.

Santiago Capital