Case Study: Strutt & Parker achieves 68% more valuation leads with CommVersion

Strutt & Parker achieves 68% more valuation leads with CommVersion

Strutt & Parker, a real estate firm, sought to generate more high-quality leads and increase their website conversion rate while preserving their heritage brand. They partnered with vendor CommVersion and implemented their SmartChat solution to address these challenges and streamline the online customer journey.

The solution from CommVersion was a fully managed, human-led chat service configured specifically for the client. Using SmartChat, CommVersion identified and engaged high-value website visitors, which resulted in a significant improvement for Strutt & Parker. The company achieved a 68% increase in valuation leads and began generating over 100 seller leads per month, all while significantly lowering their cost-per-lead.

Strutt & Parker