Case Study: Moving APT achieves 20% sales growth with CommVersion

Moving APT America's 1 Interstate Movers witnessed a 20% growth in overall sales with CommVersion.

Moving APT, an American interstate moving company, wanted a way to engage website visitors who weren’t requesting quotes and turn more of that traffic into leads. To solve this, they partnered with CommVersion for proactive website chat and lead generation support, aiming to keep prospects engaged with relevant information about their moving services.

CommVersion analyzed Moving APT’s website traffic and visitor behavior, then trained chat agents to proactively engage visitors 24/7, answer questions in real time, and use Instant Connect to route interested prospects directly to the sales team. Over nine months, this led to 4,961 chats, 1,665 qualified leads, a 34% conversion rate on qualified web leads, a 20% increase in overall sales, and a 98% average CSAT.

Moving APT

Meyr Aviv

Founder & Chief Executive Officer