CommVersion
14 Case Studies
A CommVersion Case Study
Air Spectrum, a family-owned environmental company specializing in industrial odour and dust control, wanted a better way to convert website visitors into trackable leads and inquiries. CommVersion was brought in to help engage visitors proactively and turn more traffic into qualified opportunities, using its lead generation and live chat approach.
CommVersion implemented lead generation services on Air Spectrum’s websites, training agents on the brand and services so they could quickly and effectively assist visitors. The result was a 150% increase in web leads, from 108 to 268, along with a 96% customer satisfaction rating and a 49% engagement-to-lead conversion rate.
Mark Thomas
Managing Director