Case Study: Sotheby's International Realty increases web leads by 80% with CommVersion

How CommVersion helped ‘Sotheby's International Realty - United Kingdom’ increase their web leads by 80%

Sotheby’s International Realty - United Kingdom partnered with CommVersion to address the challenge of converting more website visitors into qualified web valuation and viewing leads that could be tracked through to sales. The company wanted a way to engage visitors proactively and route interested prospects to its sales executives, while also serving a global audience around the clock.

CommVersion implemented its Managed Live Chat lead generation service, using trained agents to proactively engage website visitors and qualify leads. The result was an 80% increase in web leads in three months, including a 83% rise in web valuation leads and a 46% rise in web viewing leads, with 35% engagement-to-lead conversion and 93% customer satisfaction.

Sotheby's International Realty

Guy Bradshaw

Head of London Residential