Case Study: Fischer Homes increases website conversions by 27% with CommVersion SmartChat

Fischer Homes increases website conversions by 27% with CommVersion

Fischer Homes, a home builder, faced the challenge of capturing and qualifying more inquiries from its website visitors. They needed to extend their coverage into evenings and weekends without increasing the workload on their OSC team and sought to improve conversion efficiency beyond what their existing HubSpot chat could deliver. They implemented a trial of CommVersion's SmartChat service to address these needs.

CommVersion's SmartChat solution engaged high-intent visitors at the right moment and provided 24/7 coverage with a brand-safe experience. In just two weeks after implementation, Fischer Homes saw a 27% increase in website conversions. The solution generated incremental, better-qualified leads that converted more efficiently, turning chat into a dependable source of qualified demand for the company.

Fischer Homes