CommVersion
36 Case Studies
A CommVersion Case Study
Fairview New Homes, a leading property developer in London and the Home Counties, sought to boost lead generation by engaging potential homebuyers on their website after hours. They partnered with vendor CommVersion to implement its SmartChat service, a human-led live chat solution, to ensure they never missed a lead.
CommVersion provided a fully managed, AI-powered, human-led chat system that engaged and qualified prospects 24/7. The solution was a success, generating over 300 extra high-quality homebuyer leads per month for Fairview New Homes. The vendor's approach significantly improved the conversion rate and delivered genuinely incremental leads that matched the quality of other enquiry channels.