Case Study: TiVo achieves 97% backup success and 60% faster restores with Commvault

TiVo safeguards audience innovations with Commvault and Eagle Technologies

TiVo, the San Jose–based entertainment technology company, was struggling with unreliable, tape-based backups and multiple unsupported legacy point products—at one point backups failed about half the time—while needing to meet internal SLAs and cope with shrinking IT resources. The complexity and slow restores threatened business continuity and compliance as TiVo scaled its systems across multiple data centers and platforms.

TiVo consolidated on Commvault Complete Backup & Recovery and partnered with Eagle Technologies for migration and ongoing Level 1 support. Phase one finished two months early; deduplication cut backup volumes by 28% and allowed protection of 30% more data; backup success rose to 97% and restore times improved by 60%; self-service restores relieved IT strain and helped TiVo meet SOX compliance.

TiVo

Barry Hubbard

Senior Director of Infrastructure