Case Study: South Tyrol Civil Protection Agency achieves simplified GDPR compliance and 85% faster backups with Commvault

South Tyrol Civil Protection Agency simplifies GDPR compliance with Commvault

The South Tyrol Agency for Civil Protection (Bolzano, Italy) manages emergency response across an Alpine region—supporting 100,000 calls a year, 210 staff, 19,000 volunteers and protecting roughly 500,000 citizens—while safeguarding 60 TB of data across 220 VMs, physical servers and endpoints. The agency faced limited visibility into personal data for GDPR requests, slow, resource‑intensive backups, rising storage needs, and the challenge of keeping data available and intact at remote disaster sites.

The agency deployed Commvault Activate™ and Orchestrate™ for faster personal‑data discovery, plus Commvault Complete™ Backup & Recovery and Hyperscale™ appliances (including a mobile appliance) for centralized, automated protection. Results included 85% faster full backups (from two days to seven hours), a 62% deduplication/compression rate, about half a day saved weekly on archiving, quicker GDPR responses, improved storage efficiency, and reliable on‑site backups and self‑service recovery for emergency teams.

South Tyrol Civil Protection Agency

Stefan Hellweger

Head of IT