Commvault
188 Case Studies
A Commvault Case Study
Republic Bank (Ghana) — a leading universal bank focused on customer service — faced serious operational risk from an ad-hoc backup environment: daily 10–12 hour shutdowns of its core banking system, RPOs of up to 24 hours, limited visibility into recovery status, and strict regulatory retention requirements across a heterogeneous IT estate.
The bank implemented Commvault Complete Data Protection (with Tenece Professional Services support) as a single, integrated backup and recovery platform for databases, file servers, email and VMs (about 10 TB/day). The move saved US$375,000 in CAPEX in one year, reduced RPO to 1 hour and RTO to 4–6 hours, improved backup/recovery efficiency by ~80%, delivered an 85% deduplication ratio, enabled zero downtime with a 45% increase in online transactions, and simplified compliance and regulator reporting.
Samuel Dakurah
Head of Technology and Business Systems Support Division