Case Study: Prime Healthcare achieves rapid Epic EHR protection and 30-minute disaster recovery with Commvault

Prime Healthcare - Customer Case Study

Prime Healthcare, a California-based hospital management company operating 44 acute-care hospitals, faced rapid growth through acquisitions that left data in isolated silos and created disparate backups. The enterprise rollout of Epic EHR, a need to centralize protection for ~400 TB of clinical and operational data, and strict regulatory and recovery SLAs demanded an automated, vendor-agnostic backup and recovery solution that could scale across converged, virtual and cloud environments.

Prime deployed Commvault’s integrated data protection (including IntelliSnap snapshot management, virtual server protection and built‑in eDiscovery), enabling fast, automated backups and centralized management. Results included rapid 90‑minute server configuration and backups, a successful recovery of 150 servers during testing, 98% backup success rates, 15‑minute DR failover with full production restored in 30 minutes, reduced storage via deduplication/DASH copies, and Epic‑validated recoveries that qualified Prime for maintenance discounts.

Prime Healthcare

Clint Monchamp

Enterprise Storage Engineer