Case Study: a global logistics company restores critical systems in 72 hours with Commvault Cloud

Global Logistics Company restores critical systems in 72 hours with Commvault

A global logistics company faced significant challenges after a ransomware attack encrypted its production data and backups. This was compounded by a complex IT environment with multiple data protection solutions resulting from frequent acquisitions. The company engaged Commvault and its Incident Response Services team to assist in recovery.

Commvault’s team immediately began restoring systems, utilizing a backup copy of the critical CommServe server stored in Commvault Cloud to expedite the process. The most critical systems were restored within 72 hours, minimizing downtime and avoiding ransomware payouts. IT leadership estimated that without Commvault’s response, the downtime would have been extended by at least two weeks, which would have severely disrupted deliveries and retail clients.