Case Study: FCM Travel Solutions achieves 70% faster backups and secure cloud data protection with Commvault

FCM Travel Deploys Commvault Software To Optimize Data Management And Provide A Safer, Faster Customer Experience

FCM Travel Solutions (FCM India), a Mumbai-based arm of a global corporate travel manager, faced growing data-management risks as it amassed more than 24 years of customer records—over 10 TB—from 1,100+ endpoints across diverse platforms and databases. Reliance on manual USB backups and ineffective replication across branches threatened disaster recovery, compliance and the company’s ability to deliver a personalized, secure customer experience.

FCM implemented Commvault Complete Backup & Recovery for cloud and infrastructure management, retention and compliance. The single-platform solution moved 1,100 devices to cloud protection, enabled PCI DSS‑compliant remote recovery, retired manual USB processes, and cut backup and restore times by up to 70%, improving disaster recovery, freeing IT resources and delivering faster, more agile service with strong offsite support.

FCM Travel Solutions

Surender Arora

National Head of IT