Case Study: University of Rochester Medical Center achieves reliable, scalable protection of patient records and research data with Commvault

Enhances Patient Care with improved management of electronic medical records and research data

The University of Rochester Medical Center (URMC), a leading academic health center anchored by Strong Memorial Hospital, manages roughly 180 TB of patient and research data across hundreds of physical and virtual servers. URMC outgrew its legacy backup platform in just 2.5 years, suffered about 75% backup failures, and faced strict four-hour recovery SLAs amid aggressive data growth of up to 50% annually—creating an urgent need for a reliable, scalable data protection solution.

URMC implemented Commvault’s unified data management software with capacity licensing, source/target deduplication and a Virtual Server Agent to protect 42 critical clinical applications and hundreds more. The deployment delivered up to 80% deduplication, shorter backup windows, lower storage costs, and much faster restores (hours versus days), allowing URMC to meet or exceed SLAs while providing a scalable platform to support ongoing growth and improved patient-care continuity.

University of Rochester Medical Center

Rick Haverty

Director Information Technology