Case Study: Dialog achieves major cost savings and stronger business continuity with Commvault Metallic Office 365 Backup

Dialog slashes licensing costs and supports business continuity with Metallic™ Office 365 Backup

Dialog is Australia’s leading privately owned IT services organisation, with six group companies and about 1,200 consultants. After moving core documentation and collaboration to the cloud and adopting Microsoft Teams, Dialog found Office 365’s native tools couldn’t meet its data retention and management needs—mailboxes risked permanent deletion after license removal—so the company needed a simple, reliable cloud backup to support business continuity and reduce operational complexity and cost.

Dialog deployed Metallic Office 365 Backup as a SaaS solution to protect Exchange, SharePoint Online, Teams and OneDrive across the group. The rollout was complete within hours, delivered a fixed per-user pricing model, and eliminated A$50,000 in upfront infrastructure costs and A$20,000 in annual licensing spend; it also cut backup administration time by 95%, provided unlimited retention and single‑pane management, and freed staff to focus on growth while meeting SLA and continuity requirements.

Dialog

Bob Tisdall

Director