Case Study: Voity Electrical works smarter and grows with Commusoft

Voity Electrical is working smarter, not harder, with Commusoft

Voity Electrical, a Rutland, Vermont-based electrical services company founded in 2017, was struggling with disorganized workflows, limited communication, and too much information trapped “in Matt’s head” as the business began to grow. To support their residential and commercial work, they turned to Commusoft job management software, including its mobile field service app and reporting tools.

With Commusoft, Voity Electrical standardized processes, improved office-to-field communication, enabled offline mobile working, tracked timesheets and inventory, and streamlined billing and customer updates. The results were significant: the team gained control of operations, reduced payroll and billing chaos, improved customer service, expanded into a new warehouse, and boosted their Google rating from 3.0 to 3.8 in 12 months, later reaching 4.7. Commusoft also helped the Voitys spend more time with family and plan for further growth.

Voity Electrical

Mary-Rachel

Office Manager