Case Study: MPH Plumbing & Heating achieves faster growth and safer, lower-cost fleet management with Commusoft

MPHG Grows Their Business with Commusoft’s Real-Time Vehicle Tracking System

MPHG — Plumbing & Heating, a small Crowthorne-based plumbing and heating company, was consistently busy but struggling with an inflexible field management system that couldn’t customize certificates, edit reports, or support growth. They chose Commusoft’s field service management platform and later adopted Commusoft’s Real-Time Vehicle Tracking System to get better scheduling, service reminders and automated paperwork.

Commusoft implemented integrated features including service reminders, automated certificates, a plug-and-play GPS tracker linked to the diary and calendar overlay, and a driver leaderboard with safe-driving scores. As a result MPHG saw faster workflows and improved customer relations, measurable safety improvements (vehicle scores moved into the low 30s and one vehicle recorded a 12), a noticeable reduction in risky driving within 30 days, expected lower maintenance and insurance costs, and an easily scalable system to support planned hiring — all delivered through Commusoft.

MPH Plumbing & Heating

John McGregor

Owner