Case Study: Trio Maintenance Ltd achieves greater efficiency and faster reporting with Commusoft

Commusoft Makes a Positive Difference for Trio Maintenance Ltd

Trio Maintenance Ltd, a London property maintenance and contracting company of 10+ employees, needed a field service management system that would handle subcontractors at daily rates, mapping, and regular product updates. After their previous solution stalled on features and development, Trio chose Commusoft’s field service management software in April 2018 to meet those needs.

Commusoft delivered maps, subcontractor-rate support, Outlook and QuickBooks integrations, and enhanced reporting — and even added a completion-date profit report within two weeks after Trio requested it. The result: faster, more accurate monthly reporting, about a couple of hours saved per week on invoicing via the QuickBooks integration, highly responsive support (responses within 24 hours most of the time), and improved operational efficiency and customer service for Trio.

Trio

Hugo Fonseca

Co-founder