Community
28 Case Studies
A Community Case Study
DecoExchange, a small ecommerce business based in Chalmette, Louisiana, needed a more effective way to reach customers and keep them engaged during the pandemic. The company turned to Community, using its text message Community to communicate with shoppers and promote new inventory.
Community helped DecoExchange send a text to more than 9,000 Community Members with links to the webstore and a Facebook Live product reveal. The campaign drove a 20% click-through rate and generated $50,000 in sales in just 24 hours, showing a major measurable impact from the Community platform.