Case Study: Club Palisades increases parking revenue and security with Community Boss

How one FPI property manager increased parking revenue and caught unauthorized occupants

The customer, Club Palisades, a 750-unit apartment community, faced significant parking management challenges. With no effective system to track vehicles, the property dealt with frequent illegal parking, unauthorized occupants, and resident complaints. The staff spent excessive time managing parking with spreadsheets and could not search for vehicles by license plate in their software, leading to security concerns and property crimes. They partnered with the vendor, Community Boss, to implement its Parking Boss product.

Community Boss provided a revenue-neutral solution featuring Smart Decals, a digital management platform, and a new permit fee plan. The results were immediate: carport rentals increased from 70% to 100% within two weeks, generating new revenue. The system provided organized data for enforcement, made it easy to identify unauthorized vehicles, and aligned with the company's move to digital processes, ultimately increasing security and resident satisfaction.

Club Palisades

Shauna McAllister

Club Palisades