Case Study: Wandsworth Borough Council shapes its Night Time Strategy with Commonplace

Wandsworth Borough Council - Customer Case Study

The London Borough of Wandsworth sought to create a strategic vision to ensure its borough was safe and prosperous at night, with a focus on public safety and supporting the night-time economy. The challenge involved running a complex, multi-stage public consultation to gather wide-ranging community feedback and present it back in a clear, engaging way. To achieve this, they partnered with Commonplace and utilized its digital engagement platform.

Commonplace implemented a multi-faceted solution including interactive heatmaps for pinpointing issues, a new import tool for collating offline feedback, and a groundbreaking digitalized document to replace a static PDF for the final consultation. This approach garnered 11,000 visitors and 1,288 contributions from the public. The successful engagement directly shaped the final Night Time Strategy and the innovative digital document method was hailed as best practice by Central Government.

Wandsworth Borough Council