Case Study: Moov achieves 190% growth in open-source members with Common Room

How Moov grew its open-source members 190% with Common Room

Moov, a fintech company providing an open-source payment platform for developers, faced challenges in managing its rapidly growing community across platforms like GitHub and Slack. They struggled to engage members meaningfully, identify key contributors, and, crucially, measure the community's business impact to secure more resources. The ecosystem team turned to Common Room for its customer intelligence platform to address these issues.

By implementing Common Room, Moov gained a unified view of its community, enabling personalized engagement, automated welcome messages, and insightful reporting. The solution helped the sales team have better-contextualized conversations. As a result, Common Room helped Moov increase its open-source community membership by 190% and total community activities by 350% within a year, while also saving the team an estimated 100 hours annually on manual tasks.

Moov

Jared Jones

Head of Ecosystem