Case Study: TenantBase achieves 45% team growth, new-market expansion, and faster AR visibility with CommissionTrac

How TenantBase Grew Their Team By 45%, Opened New Markets and Increased Efficiency, Visibility, and Communication with CommissionTrac

TenantBase, a national office-leasing service with roughly 150 brokers across about a dozen markets, was struggling with manual invoicing across multiple apps and spreadsheets, slow billing after deals closed, and little to no visibility into accounts receivable for market leads. To solve these problems they implemented CommissionTrac, a commission and invoicing platform, to give market leads and brokers a single source of truth and faster, more transparent AR information.

CommissionTrac centralized invoicing and AR reporting, providing self-service, market-specific views while still delivering company-wide reports for finance and the board. As a result TenantBase reduced the lag between CRM deal close and invoice processing, improved agent and market-lead productivity and cash visibility, expanded into a new market, and scaled their agent count by over 30% without increasing operations headcount.

TenantBase

Pat LeMoine

Financial Analyst