Case Study: Colliers International (Colliers Philadelphia) achieves 2,550 hours saved and $56,100 ROI with CommissionTrac

How Susan at Colliers Philadelphia automated a previously manual process, saving time and money

Colliers International’s Philadelphia affiliate was managing lease commissions, agent and co‑broker splits, and billing across multiple siloed applications, forcing staff to move data manually between systems and rely on error‑prone spreadsheets. Susan Olinsky, Sr. VP of Finance, needed a centralized, automated solution with robust reporting and smooth General Ledger integration, and chose CommissionTrac’s commission management platform to replace the manual processes.

CommissionTrac centralized Colliers Philadelphia’s commission data, automated voucher creation and complex commission calculations, enabled emailed invoices to reduce mailing costs, and supported seamless GL transfers with responsive vendor support. The platform made calculations fast and accessible, and over 12 months delivered measurable impact: 2,550 hours saved, $56,100 ROI, and more than 1,400 deals processed.

Colliers International

Susan Olinsky

CPA, Senior VP of Finance