Case Study: SVN-Ramshaw Real Estate achieves next-day commission payouts and streamlined back-office operations with CommissionTrac

From Marketing to Managing Operations: How Lauren Ramshaw Used CommissionTrac & QuickBooks to Streamline the Back Office Processes at Ramshaw Real Estate

SVN-Ramshaw Real Estate, a full-service brokerage and property manager in Champaign‑Urbana, faced an outdated desktop back‑office system that required double or triple data entry, slow agent payments, and limited transparency. Lauren Ramshaw, who took on marketing, HR and operations, sought a cloud solution that integrated with QuickBooks to streamline workflows and selected CommissionTrac to modernize their processes.

CommissionTrac centralized deal files, automated agent updates, and synced with QuickBooks, eliminating duplicate entry and giving agents and accounting one source of truth. The vendor’s solution cut commission turnaround from about a week to a single business day, saved 629 hours over 12 months, processed 170+ deals, and delivered $37,740 in ROI for SVN-Ramshaw Real Estate.

SVN-Ramshaw Real Estate

Lauren Ramshaw

Marketing, Operations & HR