Case Study: Eastern Oregon Net achieves high-quality calls and lower voice costs with Commio thinQ Voice

VoIP Provider Delivers High-Quality Calls & Saves in the Cloud

Eastern Oregon Net, Inc. (EONI), a provider of voice service and phone systems in Union, Baker, and Wallowa counties, was struggling with poor call quality, failed outbound calls, limited routing control, and unresponsive support from its existing voice provider. The company needed a way to improve voice termination performance while reducing long-distance costs.

To solve these issues, EONI implemented Commio’s thinQ Voice service with intelligent call routing (iCR), giving the team control to route calls across multiple carriers, quickly bypass outages, and use self-service tools to troubleshoot problems. With Commio, EONI saved on monthly voice costs, improved call quality and uptime, and gained faster support; the case study also notes potential monthly savings of 40–70% on voice costs.

Eastern Oregon Net, Inc.

Jeff Crews

Chief Technology Officer