Case Study: United Urology Group cuts calling costs 75% and improves patient call reliability with Commio

United Urology Group cuts calling costs 75% with Commio

United Urology Group, a large nationwide urology practice, faced significant challenges with an outdated telecom platform that suffered from frequent call outages, high costs, and concerns over HIPAA and 911 compliance. These issues risked preventing patients from reaching their doctors. To support its national growth, the organization needed a modern, reliable communications partner and selected Commio for its cloud communication services.

Commio implemented a modern telecom platform with intelligent call routing and carrier redundancy for United Urology Group. This solution provided superior customer support, ensured compliance, and dramatically improved uptime. As a result, Commio helped United Urology Group cut its communications costs by 75% and ensured patient calls go through reliably, all while providing the expert support needed for a critical healthcare operation.

United Urology Group