Case Study: TrackDrive.net saves 60% on voice costs and scales call routing with Commio thinQ Voice

TrackDrive Adds thinQ to Plivo & Twilio and Saves 60% on Calls

TrackDrive.net, a call analytics and web-lead-to-inbound-call automation company, was using Twilio and Plivo for voice through full REST API integrations but found the service expensive and limited as they scaled. They needed a more cost-effective way to support high call volumes, improve routing quality, and respond faster to support issues.

Commio helped TrackDrive.net add thinQ Voice to its existing Plivo and Twilio setup, using SIP and flexible API changes to provision and port numbers quickly, route calls across 40 carriers, and scale call traffic. With Commio’s solution, TrackDrive.net reported 60% voice cost savings, 99.99% uptime through dynamic failover, and the ability to handle much higher call volumes with strong support.

TrackDrive.net

Richard Nolan

Co-Founder