Case Study: IPiFony Systems cuts voice costs and boosts call quality with Commio

Soft Switch Developer Delivers High-Quality Voice & Saves Money with thinQ Voice

IPiFony Systems Inc. needed better control over its outbound voice service as it faced call completion problems, service outages, inconsistent voice quality, and high telephony costs. To support its end-to-end communications offering for regional ISPs and carriers, the company turned to Commio, using Commio Voice as its bring-your-own-carrier solution for soft switch routing.

With Commio, IPiFony gained access to 40 voice carriers, intelligent least-cost routing, diagnostics, and fraud protection tools that let the team manage routing profiles and quickly troubleshoot call issues. The result was higher-quality calls at lower per-minute costs, dynamic failover delivering 99.99% uptime, and faster issue resolution with Commio support, helping IPiFony scale its service and improve profitability.

IPiFony Systems Inc.

Dusty Wade

Senior Network Engineer